Do you offer free shipping?
Yes! We are excited to offer free shipping on all orders over $150! However, this only applies to U.S. orders.


How long will it take my order to ship?
Orders are typically processed and shipped within 1 business day of the order date (excluding holidays). Please allow for an additional 2 days processing time for international orders.


When can I expect my order?
Our ground shipping method usually takes 4-8 business days in transit depending on where in the country it is going. We also offer an expedited 2-day shipping method at checkout though this does not affect the time needed to process the order. Please feel free to check the status of your order anytime, by clicking on the tracking link provided in your shipping confirmation email. Also please note that shipping carriers continue to experience high volumes and some delays at times, so we are unable to guarantee arrival dates at this time. We really appreciate your patience!


Do you offer international shipping?
Yes, we offer domestic shipping to all 50 states as well as international shipping to Canada. If you would like to have items delivered outside of these locations, please email us directly at info@thewesterlyco.com 


My address can only receive mail from a specific carrier, can you help me?
Yes, please reach out to info@thewesterlyco.com prior to ordering.


Can I ship to a PO Box?
Yes, however, please email us at info@thewesterlyco.com prior to ordering so we can ensure your order is shipped with a carrier that delivers to a PO Box.